Return & Exchange
If your purchase does not meet your expectations, you have the option to return the item within 15 days of receiving it. We operate under a hassle-free return policy, but please be aware that all return items are subject to a 10% restocking fee.
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To qualify for a return, the parts must be in new, unused, unopened, and in their original condition. Ensure that the items are returned in the manufacturer's original packaging, complete with all tags.
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Returns will only be accepted for manufacturer-related issues under one condition: customers must provide photographic evidence demonstrating that the fault was not a result of their own actions.
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Please note that made-to-order items or used parts are non-returnable and non-exchangeable. Additionally, CNC Racing products are not eligible for return.
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You are responsible for covering all shipping costs associated with returning the order to Precision Ride.
Once we receive and inspect your return, we will process your refund. The credited amount, minus the shipping fee and the 10% restocking fee, will be applied to your credit card or original method of payment within 24-48 hours. Keep in mind that, depending on your credit card company, it may take an additional 2-8 business days for the credit to appear on your account.
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Before initiating a return, please reach out to us at precisionrideinfo@gmail.com or contact us via WhatsApp. Our team will guide you through the return process and address any questions or concerns you may have. We value your satisfaction and aim to make the return process as smooth as possible for you. Otherwise, happy shopping!